By William Crooks
Local Journalism Initiative
The latest report from Léger, presented on Nov. 5, offers a comprehensive look at how residents across Sherbrooke’s boroughs, including Lennoxville, perceive municipal services and quality of life. The survey, conducted from June to mid-July, gathered input from 3,690 residents, reflecting a broad cross-section of community perspectives. For Lennoxville residents, specific trends and priorities emerged, painting a detailed picture of both satisfaction and challenges within the borough.
High satisfaction in safety and essential services
Lennoxville residents voiced notable satisfaction in several key areas of municipal services, with security standing out as a major point of approval. An impressive 97 per cent expressed satisfaction with fire protection services, aligning closely with responses across Sherbrooke. When it comes to feeling secure in their neighborhoods, Lennoxville residents reported feeling safer than the city average, a sentiment echoed across boroughs like Jacques-Cartier and Rock Forest. However, satisfaction with police services was somewhat lower at 80 per cent, indicating potential concerns or areas for enhancement in policing efforts specific to Lennoxville.
Another high point was the satisfaction with Lennoxville’s waste management and recycling initiatives. Residents gave an 82 per cent approval rating for ecocentre services, showing confidence in the city’s ability to handle waste responsibly. These scores reflect a community that appreciates structured, reliable waste and recycling services. While overall waste management is positively viewed, some residents indicated that ongoing attention to spring and summer street maintenance would be welcome, a priority across the city.
Public amenities and recreational offerings see strong support
Lennoxville residents expressed strong support for cultural and recreational amenities, including libraries, parks, and community programs. The survey showed that 84 per cent of Lennoxville respondents were satisfied with library facilities, which were praised for accessibility and upkeep, reinforcing the library’s role as a valuable community hub. Satisfaction with parks and green spaces also ranked highly, as residents noted the importance of well-maintained outdoor areas for fostering a sense of community and supporting active lifestyles.
Participation in local cultural events, however, received more tempered approval. With an 80 per cent satisfaction rate for cultural events, Lennoxville residents reflected a desire for more diverse or engaging events. This may signal interest in seeing a broader range of community-driven or culturally varied activities, which could align with the city’s strategic goals for increasing community engagement through local events.